Information Technology Program
Information Technology (IT)
The Information Technology Program is designed to provide students with entry-level skills in the IT field through classroom and
hands-on training completed in two 10-week phases: Phase I (general training) and Phase II (specialized Students in Phase II will
have the opportunity to complete an externship in which students will receive work-based training with an employer partner.
SPECIALTIES – Phase II
Service Desk Technician
A Service Desk Technician is responsible for providing resolutions to external and internal customers through expert problem
identification, analysis and appropriate troubleshooting. They receive trouble tickets via email, ticketing system, or telephone,
and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation for resolution. A Service
Desk Technician must have the ability to communicate effectively with both technical staff and end users, providing exceptional
Network Operations Center (NOC) Technician
Network Operations Center (NOC) Technicians handle systems alert triage and network security monitoring/resolution. A NOC
Technician plays a critical role in maintaining client satisfaction and resilient network operations. NOC Technicians must
maintain a constant awareness of internal and customer infrastructure in data centers to guarantee the best service delivery
possible. NOC Technicians will work with CISCO gear, Linux, and Windows services and monitor complex systems to support a
wide range of clients.
General Education Development (GED)*
Contextualized GED Program
The Contextualized GED Program offers participants without a High School Diploma or GED a structured pathway to obtain a GED and thus become eligible for postsecondary construction and healthcare programs at Summit Academy. Through focused and accelerated instruction, the Contextualized GED programming is aligned to Common Core Standards in Adult Basic Education, and is designed to build and strengthen the academic foundation needed to pass the GED 2014 Test. Students will enter the program as adult basic education students and will focus exclusively on GED preparation for the first 10 week quarter of the program. The four areas of focus for the GED are: Reasoning through Language Arts, Mathematical Reasoning, Science, and Social Studies. Upon successful completion of the first quarter, and having met entrance test requirements, students will be eligible to take postsecondary courses in construction or healthcare, all the while continuing preparation to pass the GED. Upon passing the GED, students who successfully complete the full 30 week program will also earn a certificate in their area of specialization.
*This program is not accredited by the Council on Occupational Education and does not qualify for Title IX financial aid assistance.
The Construction Program is a pre-apprentice program designed to provide students with job readiness skills in the construction trade through classroom and hands-on training completed in two 10-week phases: Phase I (general industry training) and Phase II (hands-on training in a chosen specialty). Training is administered by instructors with working construction industry experience.
The Pre-Apprentice Carpentry specialty focuses on skills necessary to become an entry-level carpenter, either with a union or a non-union employer. Items include floor and wall framing, metal studs, sheathing, sheet rocking, trim work, and roofing. The program ensures that students will have a solid foundation in construction math and basic blueprint reading. Students will be able to identify the most important hand and power tools and learn how to use them safely. The will also be exposed to the variety of building materials and understand their applications. Phase 1 of the program is approximately 80% classroom
learning, while Phase II is approximately 80% hands-on.
Concrete Form Carpenter (Seasonal):
The Concrete Form Carpenter specialty gives students information about, as well as hands-on practice in, the construction of
concrete forms. At the end of the program, the student will understand the fundamentals of concrete types and characteristics, footing and foundation types and construction methods, and possess hands-on experience in the construction of wood and metal concrete forms.
The Pre-Apprentice Electrician specialty provides students with hands-on training in the electrical field. During Phase I, students learn the basics of commercial and residential construction. In Phase II, students will learn electrical safety, hand/power tools, print reading, basic electricity, electrical math and the specific skills of the electrical trade through hands-on projects. In order to be eligible to join the International Brotherhood of Electrical Workers union upon completion of Summit Academy OIC’s training, the union also requires completion of an Algebra course with a ‘C’ grade or higher, as documented on a high school or other transcript. Alternately, the National Joint Apprenticeship and Training Committee (NJATC) for the Electrical Industry course, which is offered online, may be completed. Students are responsible for the cost of the course and exam if the NJATC course is chosen.
Medical Administrative Assistant – 30 credits
The Medical Administrative Assistant works in a medical office and performs clerical duties to keep the office operating in
an organized and efficient manner. They provide customer service, answer phone calls, schedule medical appointments,
keep files up to date, and also do some light billing and coding.
Community Health Worker – 28 credits
The Community Health Worker (CHW) works at the grassroots level to build the trusting and vital relationships that make them
effective communicators between the community and systems of care. They educate the community with healthcare knowledge
and bridge the gap between cultures and healthcare systems to improve healthcare outcomes.
COMMUNITY HEALTH WORKER SPECIALTIES
Certified Nursing Assistant Option* – 28 credits
The Certified Nursing Assistant (CNA) assists nursing staff to ensure optimal patient care and assists the healthcare team to
provide and maintain a safe and clean environment for patients. Work includes direct patient care, nutrition, observation,
documentation and transportation of patients. *The CNA program is seasonal and is only offered as an option after completing
the first 16 weeks in the CHW program.
Senior Care CNA/CHW* – 30 credits
The Senior Care CNA/CHW program focuses on all of the core components of our traditional Community Health Worker (CHW)
program with additional emphasis on the physical, emotional and developmental needs of the aging population. In combination
with the CHW training certificate, students will be trained as a Certified Nursing Assistant (CNA) through the Red Cross. Upon completion of the Senior Care CNA/CHW program, students will be equipped with the skills to work as a Community Health
Worker or Certified Nursing Assistant. *The Senior Care CNA/CHW program is seasonal and is only offered as an option after
completing the first 14 weeks in the CHW program.