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Information Technology Program
Information Technology (IT)
The Information Technology Program is designed to provide students with entry-level skills in the IT field through classroom and
hands-on training completed in two 10-week phases: Phase I (general training) and Phase II (specialized Students in Phase II will
have the opportunity to complete an externship in which students will receive work-based training with an employer partner).
SPECIALTIES – Phase II
Service Desk Technician
A Service Desk Technician is responsible for providing resolutions to external and internal customers through expert problem
identification, analysis and appropriate troubleshooting. They receive trouble tickets via email, ticketing system, or telephone,
and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation for resolution. A Service Desk Technician must have the ability to communicate effectively with both technical staff and end users, providing exceptional customer service.
General Education Development (GED)*
The GED Program offers participants without a High School Diploma or GED a structured pathway to obtain a GED and thus become eligible for postsecondary construction, healthcare or IT programs at Summit Academy. Through focused and accelerated instruction, the GED programming is aligned to Common Core Standards in Adult Basic Education, and is designed to build and strengthen the academic foundation needed to pass the GED 2014 Test. Students will enter the program as adult basic education students and will focus exclusively on GED preparation for the first 10-week quarter of the program. The four areas of focus for the GED are: Reasoning through Language Arts, Mathematical Reasoning, Science, and Social Studies. Upon successful completion of the first quarter, and having met entrance test requirements, students will be eligible to take post-secondary courses in construction, healthcare or IT, all the while continuing preparation to pass the GED. Upon passing the GED, students who successfully complete the full 30-week program will also earn a certificate in their area of specialization.
*The GED program is not accredited by the Council on Occupational Education and does not qualify for Title IX financial aid assistance.
The Construction Program is a pre-apprentice program designed to provide students with job readiness skills in the construction trade through classroom and hands-on training completed in two 10-week phases: Phase I (general industry training) and Phase II (hands-on training in a chosen specialty). Training is administered by instructors with working construction industry experience.
The Pre-Apprentice Carpentry specialty focuses on skills necessary to become an entry-level carpenter, either with a union or a non-union employer. Items include floor and wall framing, metal studs, sheathing, sheet rocking, trim work, and roofing. The program ensures that students will have a solid foundation in construction math and basic blueprint reading. Students will be able to identify the most important hand and power tools and learn how to use them safely. The will also be exposed to a variety of building materials and understand their applications. Phase 1 of the program is approximately 80% classroom learning, while Phase II is approximately 80% hands-on.
Concrete Form Carpenter (Seasonal):
The Concrete Form Carpenter specialty gives students information about, as well as hands-on practice in, the construction of concrete forms. At the end of the program, students will understand the fundamentals of concrete types and characteristics, footing and foundation types and construction methods, and possess hands-on experience in the construction of wood and metal concrete forms.
The Pre-Apprentice Electrician specialty provides students with hands-on training in the electrical field. During Phase I, students learn the basics of commercial and residential construction. In Phase II, students will learn electrical safety, hand/power tools, print reading, basic electricity, electrical math and the specific skills of the electrical trade through hands-on projects. In order to be eligible to join the International Brotherhood of Electrical Workers union upon completion of Summit Academy OIC’s training, the union requires completion of an Algebra course with a ‘C’ grade or higher, as documented on a high school or other transcript. Alternately, the National Joint Apprenticeship and Training Committee (NJATC) for the Electrical Industry course, which is offered online, may be completed. Students are responsible for the cost of the course and exam if the NJATC course is chosen.
Medical Administrative Assistant – 30 credits
The Medical Administrative Assistant works in a medical office and performs clerical duties to keep the office operating in
an organized and efficient manner. They provide customer service, answer phone calls, schedule medical appointments,
keep files up-to-date, and do some light billing and coding.